The University of Kent, Canterbury, Kent, CT2 7NZ, T +44 (0)1227 764000
CO534 IT Consultancy Methods (15 credits)
The principal aim of this module is effectively to equip computing students to operate as IT consultants to small businesses. The module is designed to support students who wish to work in the Kent IT Clinic, but will also provide students with a general appreciation of the environment of IT consultancy. The syllabus has three main points of focus:
- Through case studies students will gain a detailed understanding of
technologies of current two technical areas of relevance to small
enterprises. Such topics might include VoIP, small-business networking
(including wireless networking and router and firewall configuration), Web
site integration, eCommerce, data security (including back-up strategies and
disaster recovery), software applications (such as databases, email clients,
customer relationship management tools) and so on; students will choose a
small number of these topics.
- Students will gain an understanding of a number of business techniques
with relevance to consulting, including risk assessment, cost estimation,
and evaluation of technical alternatives in the business context.
- Students will gain an appreciation of operating with people in the consulting environment, including an understanding of customer relations, legal and ethical issues in consultancy, and of business presentations in various media.
This module is an essential pre-requisite for students wishing to take CO645 IT Consultancy Practice.
This web page provides advance information about a module due to run in the coming academic year. We believe the details are accurate at the time of writing but they may be subject to change.