School of Computing

Back up


Data Backup and Restoration

Questions and Answers

Backups on Computer Science Systems

Is my data being backed up?

We schedule backups of our central servers (myrtle, raptor etc.) every night. However, on rare occasions things do go wrong, so sometimes a night is missed.

We do not backup any desktop machines, only the file-servers.

To ensure that your data is backed up please ensure that it is saved on to Computer Science managed filestore (see: Available filestore).

Saving data onto your local hard drive is at your own risk. We cannot restore data from a failed hard drive.

Restoration of Data on Computer Science Systems

I have deleted some data. How can I get it back?

This happens to all of us at some point, so firstly don't panic.

Assuming that your data was saved to departmental filestore (see: Available filestore), please contact us (see: Contacting the Systems Group) giving us the following information:

  • the path to where the data was stored, e.g. \\raptor.kent.ac.uk\exports\home\myfolder
  • the name of the file(s) that you would like restored
  • the date and time of the last known copy

Note: that backups happen overnight, so any copy restored from backup will be from the previous night of the last known copy, so you will lose any changes made since the last backup.

School of Computing, University of Kent, Canterbury, Kent, CT2 7NF

Enquiries: +44 (0)1227 824180 or contact us.

Last Updated: 13/10/2017