School of Computing

Knowledge, organisation and suggestion schemes

R.E. Cooley, C. Helbling, and U.D. Fuller

In S. Tsuchiya and J-P. A. Barthes, editors, ISMICK 01 Management of Industrial and Corporate Knowledge, pages 182-196, UNIVERSITE DE TECHNOLOGIE DE COMPIEGNE, 60200 FRANCE, October 2001. INSTITUT INTERNATIONAL POUR L'INTELLIGENCE ARTIFICIELLE, UTC, COMPIEGNE, FRANCE.

Abstract

After briefly reviewing the nature and status of suggestion schemes, the paper describes the significance of the paired concepts of "tacit and explicit knowledge" and "individual and collective knowledge" for suggestion schemes. It continues by considering the relationship of suggestion schemes to four ideal forms of organisation. This paper is grounded in fieldwork which has investigated both private sector and public sector suggestion schemes. The evidence of the field work is analysed in relationship to types of knowledge and idealised organisational forms. The purpose of this analysis is partly to improve the understanding of suggestion schemes, so that questions about their design and efficacy can be answered. It is also to show how suggestion schemes can be deployed within a knowledge management strategy.

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Bibtex Record

@inproceedings{1319,
author = {R.E. Cooley and C. Helbling and U.D. Fuller},
title = {Knowledge, Organisation and Suggestion Schemes},
month = {October},
year = {2001},
pages = {182-196},
keywords = {determinacy analysis, Craig interpolants},
note = {},
doi = {},
url = {http://www.cs.kent.ac.uk/pubs/2001/1319},
    publication_type = {inproceedings},
    submission_id = {23472_1008865998},
    ISBN = {2-913923-03-8},
    booktitle = {ISMICK 01 Management of Industrial and Corporate Knowledge},
    editor = {S. Tsuchiya and J-P. A. Barthes},
    address = {UNIVERSITE DE TECHNOLOGIE DE COMPIEGNE, 60200 FRANCE},
    organization = {INSTITUT INTERNATIONAL POUR L'INTELLIGENCE ARTIFICIELLE},
    publisher = {UTC, COMPIEGNE, FRANCE},
    refereed = {YES},
}

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